At The Memory Marker LLC ("The Memory Marker," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our business.
Information We Collect
When you place an order, request information, or communicate with us, we may collect personal information including your name, email address, telephone number, billing address, shipping address, and payment information. We may also collect information necessary to create your customized product, such as names, dates, inscriptions, photographs, artwork, designs, and other content you voluntarily provide.
Additionally, our website may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and website usage data through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
We will only use your information for legitimate business purposes and in accordance with applicable laws.
Customer Photos and Submitted Content
To create customized memorial markers and personalized products, customers may submit photographs, artwork, inscriptions, logos, or other content. By providing such content, you represent that you own the rights to the materials or have obtained all necessary permissions for their use. Unless otherwise requested in writing, The Memory Marker LLC may retain submitted design files and artwork for recordkeeping, future order support, quality assurance, or warranty-related purposes.
We will never knowingly use your personal images or memorial content for advertising or promotional purposes without your express permission.
Payment Information
Payments are processed through secure third-party payment providers. The Memory Marker LLC does not store complete credit card numbers on our servers. Payment information is handled in accordance with the security practices of the payment processor used to complete the transaction.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share limited information with trusted service providers as necessary to conduct business operations, including:
These third parties may only use the information necessary to perform services on our behalf.
Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and enhance website performance.
You may choose to disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect all information transmitted to us, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain customer information only for as long as reasonably necessary to fulfill orders, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and provide customer support.
Children's Privacy
Our products and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
To exercise any applicable privacy rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
The Memory Marker LLC reserves the right to update or modify this Privacy Policy at any time. Changes will take effect when posted on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
The Memory Marker LLC
Palmetto, Florida
941.212.6952
[email protected]
The Memory Marker LLC
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